rficalora Rob Ficalora Willis, TX (2764 posts) Registered: 10/24/2007 02:46PM Main British Car: '76 MGB w/CB front, Sebring rear, early metal dash Ford 302 |
Great customer service
Some of you might remember my Speedo wasn't working. Verified I was getting a good signal from the VSS so I sent the Speedo off to AutoMeter. Called them today to make sure they got it & see when they might get to it. They told me they'd already sent me a new replacement under warranty & I should have it on Monday. I bought it back in 2009 so it was way out of warranty but they said since it had so few miles on it they treated it as a warranty replace anyway.
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kstevusa kelly stevenson Southern Middle Tennessee (985 posts) Registered: 10/25/2007 09:37AM Main British Car: 2003 Jaguar XK8 Coupe 4.2L DOHC/ VVT / 6sp. AT |
Re: Great customer service
That's good news Rob, Sounds like a good company with common sense :).
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britcars Phil Ossinger New Brunswick, Canada (346 posts) Registered: 02/02/2009 07:58PM Main British Car: 1977 MGB Roadster, Rover 3.5 ADVENTURE BEFORE DEMENTIA! |
Re: Great customer service
I had a similar experience with Dolphin Gauges. Bought a set over three years before they were installed and I realized that the tach was not working on engine startup. Emailed them in Florida and explained the situation. I had a new one within a week at no cost
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