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general notices, announcements, invitations, & social stuff (like meets & car shows)

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rficalora
Rob Ficalora
Willis, TX
(2683 posts)

Registered:
10/24/2007 02:46PM

Main British Car:
'76 MGB w/CB front, Sebring rear, early metal dash Ford 302

authors avatar
Great customer service
Posted by: rficalora
Date: March 09, 2012 09:39PM

Some of you might remember my Speedo wasn't working. Verified I was getting a good signal from the VSS so I sent the Speedo off to AutoMeter. Called them today to make sure they got it & see when they might get to it. They told me they'd already sent me a new replacement under warranty & I should have it on Monday. I bought it back in 2009 so it was way out of warranty but they said since it had so few miles on it they treated it as a warranty replace anyway.


kstevusa
kelly stevenson
Southern Middle Tennessee
(943 posts)

Registered:
10/25/2007 09:37AM

Main British Car:
2003 Jaguar XK8 Coupe 4.2L DOHC/ VVT / 6sp. AT

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Re: Great customer service
Posted by: kstevusa
Date: March 10, 2012 07:59AM

That's good news Rob, Sounds like a good company with common sense :).


burner1
Gary W

(212 posts)

Registered:
09/24/2011 09:59AM

Main British Car:


Re: Great customer service
Posted by: burner1
Date: March 10, 2012 01:38PM

So many venders trashed in forums. It's great to hear when some one stands up and recognizes when people do good.


britcars
Phil Ossinger
New Brunswick, Canada
(342 posts)

Registered:
02/02/2009 07:58PM

Main British Car:
1977 MGB Roadster, Rover 3.5 ADVENTURE BEFORE DEMENTIA!

authors avatar
Re: Great customer service
Posted by: britcars
Date: March 11, 2012 04:57PM

I had a similar experience with Dolphin Gauges. Bought a set over three years before they were installed and I realized that the tach was not working on engine startup. Emailed them in Florida and explained the situation. I had a new one within a week at no cost


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