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general notices, announcements, invitations, & social stuff (like meets & car shows)

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Rob Ficalora
Willis, TX
(2683 posts)

10/24/2007 02:46PM

Main British Car:
'76 MGB w/CB front, Sebring rear, early metal dash Ford 302

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Great customer service
Posted by: rficalora
Date: March 09, 2012 09:39PM

Some of you might remember my Speedo wasn't working. Verified I was getting a good signal from the VSS so I sent the Speedo off to AutoMeter. Called them today to make sure they got it & see when they might get to it. They told me they'd already sent me a new replacement under warranty & I should have it on Monday. I bought it back in 2009 so it was way out of warranty but they said since it had so few miles on it they treated it as a warranty replace anyway.

kelly stevenson
Southern Middle Tennessee
(943 posts)

10/25/2007 09:37AM

Main British Car:
2003 Jaguar XK8 Coupe 4.2L DOHC/ VVT / 6sp. AT

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Re: Great customer service
Posted by: kstevusa
Date: March 10, 2012 07:59AM

That's good news Rob, Sounds like a good company with common sense :).

Gary W

(212 posts)

09/24/2011 09:59AM

Main British Car:

Re: Great customer service
Posted by: burner1
Date: March 10, 2012 01:38PM

So many venders trashed in forums. It's great to hear when some one stands up and recognizes when people do good.

Phil Ossinger
New Brunswick, Canada
(342 posts)

02/02/2009 07:58PM

Main British Car:

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Re: Great customer service
Posted by: britcars
Date: March 11, 2012 04:57PM

I had a similar experience with Dolphin Gauges. Bought a set over three years before they were installed and I realized that the tach was not working on engine startup. Emailed them in Florida and explained the situation. I had a new one within a week at no cost

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